Privacy
We collect the information needed to provide purchases, access and support.
Version 2026-09-09. Sales are currently closed while release and business details are finalized.
Controller and contact
SZ9 AB, organisation number 559559-3236, Västerås, Sweden, is responsible for S9 Audio customer and website data under its control. Contact contact@sz9.se for privacy questions or requests.
Information and purposes
When these services are enabled, we process your email and account identifiers for sign-in; purchase records for delivery and entitlement; registered computer names and a device fingerprint hash for activation; and messages you send for support or withdrawal requests. Authentication and security requests may include IP addresses and browser information. We do not need your audio files to issue a licence.
Legal bases
Account, purchase, licence and support processing is necessary to provide the contract. We retain required transaction information to meet legal obligations. Proportionate security logs and abuse controls rely on legitimate interests. Optional marketing uses separate consent and is not required for purchase or access.
Service providers
The configured architecture uses Netlify for the website; Cloudflare for the API, data and files; Resend for access emails; and Stripe/Link for payment and transaction services. Stripe/Link may process transaction data as an independent controller under its own notice. We use appropriate processor agreements and transfer safeguards where required.
Cookies and analytics
The launch website uses essential authentication cookies when you sign in. No advertising pixels or optional audience tracking are enabled by default. If optional tracking is introduced, the applicable consent controls and this notice will be updated before it is enabled.
Retention
Account and entitlement records are retained while needed to provide access, including perpetual licences. Accounting records are retained for the legally required period. Expired sign-in tokens and temporary abuse records are cleared. Support and security records are retained only as long as needed for their stated purpose. You can request the applicable retention details from us.
Your choices and rights
You may request access, correction, erasure, restriction or portability, object where applicable, or withdraw optional consent. Erasure requests must be reconciled with continuing licence delivery and legally required records. Contact us using your purchase email. You may complain to Sweden’s privacy authority, IMY, or your local supervisory authority.
Security and international processing
We restrict administrative access, verify payment events, protect sign-in tokens and avoid logging licence secrets. Some providers process data outside your country. Required safeguards and processor arrangements must be configured before the relevant customer services are activated.