Software licence (EULA)
The agreement for using S9 Audio plugins. Your licence covers the software; your music and other original work remain yours.
Version 2026-10-17.1.
Contents
1. Who this agreement is with
This agreement is between SZ9 AB, trading as S9 Audio, and the person or organisation acquiring the software licence. It covers the S9 software supplied with it. Contact contact@s9audio.com. Full business contact details are in Purchase terms.
2. Acceptance and your order
Your order or the published free offer specifies the products, versions, seats and duration included. Those entitlements prevail over conflicting general descriptions here. We provide this agreement before purchase and request acceptance; browsing alone is not acceptance. If you do not agree, do not activate or use the software and contact support about applicable remedies. You must have legal capacity or the required representative consent, and authority to act for an organisation.
3. Licence and ownership
We grant a non-exclusive licence to use the authorised product within your entitlement and make necessary copies and backups. The software, interface, artwork, models and documentation remain the property of SZ9 AB or their licensors. No ownership or source-code rights transfer. Separate third-party and open-source licences prevail for their components.
4. Users, computers and sessions
Except for products expressly offered without activation or a computer limit, and unless the order states otherwise, each licence covers one designated user and one active computer, with unlimited plugin instances, tracks and supported formats. Organisations need the appropriate seats. Remote use of your registered computer is allowed; shared licence pools are not. Virtual machines, cloned disks, accounts and backups do not create additional licensed users or simultaneous computers.
5. Activation and changing computers
For products that require activation, initial activation requires an internet connection on the computer running the plugin. Before moving to another computer, deactivate the previous registration and stop using its activated copies. Use your account or contact support if the old computer is unavailable. Proportionate proof of entitlement may be required. Moving a licence does not require repurchasing it. Do not include activation credentials in shared files.
6. Lifetime licenses
A lifetime license is one payment for permanent use of the purchased major version, subject to lawful termination. A free perpetual licence provides permanent use of the specified major version without payment. S9 Lava version 1 is free, includes its v1 updates, needs no account or activation, and works offline without a computer limit. It has no trial countdown or subscription. Marketing consent is optional. Free access does not grant rights to paid S9 products or later major versions. Mandatory consumer rights remain unaffected. S9 Sampler version 1 includes the finished version 1 and v1 updates. After activation it can remain offline indefinitely. Reinstallation or a material computer change may require online activation again. Future major versions, unlimited hosting/support and compatibility with every future system are not included unless promised. Mandatory supply, update and remedy obligations remain.
7. Subscriptions and offline renewal
Subscriptions renew as stated in the order until cancelled. S9 Sampler’s monthly subscription has no commitment beyond the paid month; cancel before the next renewal. Monthly payments do not count towards a lifetime license. Online renewal is automatic. For S9 Sampler purchases under these terms, access ends at the last verified paid-through date unless renewed. A technical allowance of up to one second may apply; there is no further payment or offline grace period. Reconnect before the paid-through date to verify renewal. Any grace period agreed under an earlier purchase remains part of that purchase. Staying offline, keeping a DAW open or restoring earlier system state does not extend entitlement. Separate lifetime licenses remain valid.
8. When access expires
After expiry and any agreed grace period, or lawful termination, the affected product’s licensed functions are unavailable until valid access is restored. Enforcement must preserve your files, project state and ordinary save/recovery in your DAW. A safe transition for an active session does not extend entitlement. Previously lawfully rendered work remains usable, subject to its content rights; further licensed use requires valid access.
9. Bundles, embedded effects and special offers
Bundles include the products and version rights listed at purchase. Later bundle changes neither remove those rights nor automatically add new products. Built-in effects, including Magic, use their parent product’s licence. Other S9 products need a separate entitlement unless included in the order. S9 Sampler’s free trial lasts seven days with all features, requires no payment card and does not automatically become a paid subscription. Continuing after the trial requires a separate purchase or subscription. Any additional educational, promotional or not-for-resale conditions apply only when clearly disclosed and accepted. Do not falsify eligibility or evade disclosed limits through multiple identities.
10. Your work and commercial use
You may create, release and monetise music, audiovisual work, client productions and original presets or sample packs using licensed S9 software, including a paid beta. We charge no additional S9 royalties and claim no ownership of your original work. You must have the necessary rights to its contents. Similar inputs or settings may produce similar results for others; exclusivity is not promised.
11. Sampling, separation and other people's rights
Obtain the rights needed for material you import, record, share or publish, including recordings, compositions, images, fonts and voices. Capture, chopping, pitch changes, stem separation, effects and audio-to-MIDI do not themselves clear copyright, performer, privacy or other rights. Possessing or streaming a file does not automatically permit sampling or redistribution. Do not claim clearance or endorsement merely because you used S9.
12. Supplied content and shared packs
Separate content licences apply where provided. Otherwise S9-owned factory sounds and presets may be used in musical and audiovisual productions, but not redistributed, paid or free, as source assets or sound or preset libraries. This does not prevent selling your own presets or packs made with appropriately licensed source material and S9 processing. Recipients of rendered files need no S9 licence merely to use them; running an S9 project or pack requires the applicable software entitlement.
13. Redistribution, hosted access and branding
Except under sections 16–17, do not distribute, rent, sublicense, rebrand or modify proprietary S9 software, or share activated access or credentials. Hosting its functionality for other users requires our agreement; ordinary DAW automation, batch rendering and client deliverables are allowed. Preserve ownership notices and do not imply S9 authorship, certification or endorsement without permission. Honest reviews, demonstrations, screenshots and compatibility references are allowed.
14. Licence and service abuse
Except under section 16, do not reverse engineer, decompile or disassemble proprietary software, or arrange a prohibited act through someone else or an automated tool. Do not forge, steal, share or sell activation credentials; bypass licence, device or expiry controls; or distribute tools for unauthorised circumvention. Unauthorised account access, private-link guessing, malware and deliberate service disruption are prohibited. Ordinary maintenance, backups and lawful research remain allowed.
15. Payment and promotion misuse
Provide accurate material purchase information and use payment methods you are authorised to use. Comply with export controls and sanctions legally applicable to you and the transaction; do not falsify location to evade those requirements. Do not obtain access through stolen payments, falsified refund evidence, duplicate reimbursement for the same loss, fraudulent chargebacks or deliberate evasion of an offer's disclosed eligibility and usage limits. A genuine billing dispute, lawful withdrawal, defect claim or good-faith chargeback is not abuse. A payment dispute alone does not establish fraud or entitle us to cancel unrelated purchases. We may investigate and use proportionate measures under section 23; only amounts and costs actually recoverable under applicable law may be claimed.
16. Lawful exceptions and security research
Mandatory rights to necessary backups, study/testing, error correction, interoperability and permitted decompilation remain, subject to their statutory conditions. Open-source permissions and lawful independent development are unaffected. Good-faith security research on copies and systems you are authorised to test is allowed; do not access others’ data or disrupt live services. Report issues through support. No bounty or permission over third-party systems is implied.
17. Licence transfers
This agreement does not exclude a transfer or resale right provided by mandatory law, including an applicable exhaustion rule for a software copy licensed for permanent use. Contact support to arrange reassignment and establish entitlement without sharing your account. Where a transfer is permitted, the recipient receives the transferred entitlement and applicable agreement, and you must cease use and make your retained licensed copies unusable as required by law. Do not split a licence or bundle where its rights must lawfully transfer together. Subscriptions and restricted offers are otherwise non-transferable without our agreement. Administrative checks must not defeat mandatory transfer rights.
18. Compatibility, beta and updates
We supply the functionality and compatibility described for the purchased release and the updates and remedies required by law. Read the stated system requirements, supported formats and known limitations before purchase. Beta software is still being refined; this label is not a waiver of agreed quality or mandatory rights. Any departure requiring separate express agreement must be specifically disclosed and accepted, not hidden in this EULA. Analysis, separation and creative results depend on the input and settings; perfect results or commercial success are not guaranteed. Future features and dates are commitments only when expressly included in the contract.
19. Service changes and continuity
We may update software and associated services to fix defects, maintain security or compatibility, meet legal requirements or improve functionality. Changes must respect your purchased entitlement and mandatory law. Where a change to an ongoing digital service requires a contractual reason, no extra charge, advance information on a durable medium or a right to terminate, those requirements apply. We do not use a website edit or activation change to convert an existing lifetime license into a subscription. We will give reasonable advance notice of a planned service closure where practicable and provide any continuation measures or remedies legally required.
20. Backups, safe use and support
Keep backups and test updates on copies before critical sessions. Strong effects or gain changes can produce loud sound; use appropriate monitoring levels. Visual effects may flash or move rapidly; adjust or stop them if uncomfortable. Third-party packs are not guaranteed safe or rights-cleared; a signature or integrity check does not establish either. These precautions do not excuse defects or our legal responsibilities. Contact support for help.
21. Privacy, support files and feedback
Privacy explains how customer and activation data is handled. Accepting this agreement is not consent to optional tracking or marketing. Support files are used to handle your request, not published, sold or used to train models on your audio. Voluntary non-confidential improvement suggestions may be used without payment; this grants no ownership of your creative work, support files or reviews. Support and remedies do not require positive reviews or silence about problems.
22. Refunds and payment reversals
A full refund that unwinds a purchase ends the corresponding licence. A refund of a specific product or subscription period affects only the entitlement it reverses. A partial price reduction or goodwill payment does not itself terminate a licence. The refund confirmation must identify any entitlement ending, consistently with your statutory rights. Stop using a copy whose licence has lawfully ended and remove its activation credentials and usable software copies unless another valid licence covers them. A permanently offline computer cannot receive remote revocation, but this does not permit continued unlicensed use. Your own files, previously lawfully rendered work and unaffected purchases remain yours to use.
23. Proportionate enforcement and termination
For a remediable material breach, we explain the issue and normally allow at least 14 days to correct it before terminating the affected licence. Fraud, active security threats or irremediable serious breaches may require immediate proportionate action. Restrictions during investigation require credible evidence and must be reasonably necessary. We explain action as soon as lawful and practicable, provide human review through support and correct mistakes. Unrelated paid rights and lawful criticism are not grounds for forfeiture.
24. Warranties and consumer remedies
Consumer status depends on applicable law, not simply whether you make music. Mandatory supply, conformity, update and other remedies remain, including for beta and discounted software. We do not exclude non-excludable liability, fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or mandatory product-liability or data-protection rights. We do not disclaim our right to grant the licence or shorten statutory claim periods.
25. Business liability limits
For business customers only, subject to section 24 and other mandatory law, our aggregate liability arising from the affected software or licence is limited to the greatest of USD 100, the one-time amount paid for that affected product, or the amount paid for it in the 12 months before the event giving rise to the claim. The applicable part of a bundle price is determined reasonably from its purchase allocation. Indirect or consequential loss, lost profit and business interruption are excluded to the extent lawful. For breach of an essential contractual obligation, these exclusions and the cap do not exclude reasonably foreseeable loss typical of that contract. No particular creative, financial or uninterrupted operational result is warranted beyond our express commitments and legal duties.
26. Business responsibility for third-party claims
For business customers only, you must reimburse reasonable, documented third-party claim costs and damages to the extent directly caused by your unlawful supplied material, unauthorised distribution of our software, or intentional material breach of this agreement. This applies only to a final judgment or a settlement you approve, with approval not unreasonably withheld. We must promptly notify you, allow reasonable participation in the defence, mitigate loss and not admit liability or settle at your expense without your approval. You are not responsible for our fault, our software's infringement, or matters outside your control. This clause creates no consumer indemnity and does not limit rights under mandatory law.
27. Applicable terms, law and complaints
Your accepted agreement and purchase record govern the entitlement. Later website edits do not retroactively reduce it; changes require agreement where the law requires it. Invalid clauses do not remove the remaining lawful terms or mandatory rights. Swedish law applies, while consumers retain mandatory home-country protections and courts. Eligible Swedish consumer disputes may go to ARN. Business disputes go to the competent Swedish courts at SZ9 AB’s registered office, unless mandatory law requires otherwise. Contact support where practicable; no mandatory arbitration or waiver of court access applies.